Paris, France — 15th of June, 2023
ChatLabs, a leading AI-powered social experience platform provider, is thrilled to announce that our ChatLabs Platform has won the coveted LVMH Innovation Award for Data & AI at Viva Technology in Paris. This incredible recognition solidifies ChatLabs' position as a leading AI company in the luxury industry, and we are honoured to be named among the most innovative companies in the world Selected from a pool of 1,320 startup applicants, ChatLabs was named a finalist for the 2023 LVMH Innovation Award. The ChatLabs Platform captivated industry leaders, investors, and attendees at VivaTech, Europe's largest startup and technology conference. The platform's game-changing capabilities generated significant interest and excitement throughout the event.
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The Data & AI Award highlights ChatLabs' exceptional application of data and artificial intelligence to create these unique social experiences. This prestigious accolade underscores the team's dedication and hard work in developing a platform that empowers luxury brands to engage customers on an entirely new level.

"We are absolutely thrilled to receive the Data & AI Award from the LVMH Innovation Award," said Michel Tjoeng, SVP of Sales & Marketing at ChatLabs, who shared the stage with LVMH CEO Bernard Arnault. "This recognition is a testament to the innovation and creativity of our team, and we are proud to be at the forefront of the AI-powered social experience revolution."
ChatLabs extends its gratitude to the LVMH Innovation Award for this incredible honor and to its team and customers for their ongoing support. The company is eager to continue innovating and driving growth for brands worldwide through the power of AI.
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Proven Results for Leading Luxury Brands:
Luxury brands like Tiffany, Dior, and Sephora have partnered with ChatLabs and experienced significant improvements in customer engagement and revenue generation. Brands adopting ChatLabs AI Agents have reported a 20% decrease in bounce rates, a 25% increase in Return on Ad Spend (ROAS), and a doubling of brand engagement, translating into a remarkable 25% lift in revenue attributed to social traffic.
Key Benefits of ChatLabs AI Agents:
- Hyper-Personalization: Leverages AI to understand individual customer preferences and deliver tailored experiences.
- Increased Engagement: Captivates customers with relevant content and personalized interactions.
- Improved Conversion Rates: Guides customers seamlessly through a social-like purchase journey, boosting conversions.
- Enhanced ROAS: Optimizes ad spend by targeting the right customers with the right message.
- Seamless Integration: Easy implementation without requiring coding or complex operational changes.
- Actionable Insights: Provides valuable data on consumer behavior and content performance.
About ChatLabs:
ChatLabs enables consumer-facing brands to create personalized, social media-inspired experiences that dramatically improve engagement with their digital audience. By intelligently adapting to individual consumer needs, ChatLabs' AI-powered platform helps brands convert social media traffic into meaningful customer relationships. Learn more atwww.chatlabs.com
Contact:
Xiana Chin
Marketing Manager
xiana@chatlabs.com
Key Benefits of ChatLabs AI Agents:
- Hyper-Personalization: Leverages AI to understand individual customer preferences and deliver tailored experiences.
- Increased Engagement: Captivates customers with relevant content and personalized interactions.
- Improved Conversion Rates: Guides customers seamlessly through a social-like purchase journey, boosting conversions.
- Enhanced ROAS: Optimizes ad spend by targeting the right customers with the right message.
- Seamless Integration: Easy implementation without requiring coding or complex operational changes.
- Actionable Insights: Provides valuable data on consumer behavior and content performance.
About ChatLabs:
ChatLabs enables consumer-facing brands to create personalized, social media-inspired experiences that dramatically improve engagement with their digital audience. By intelligently adapting to individual consumer needs, ChatLabs' AI-powered platform helps brands convert social media traffic into meaningful customer relationships. Learn more atwww.chatlabs.com
Contact:
Xiana Chin
Marketing Manager
xiana@chatlabs.com
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