ChatLabs wins Luxury Tech Innovator award at Luxury Innovation Summit

ChatLabs, a leading provider of AI-powered customer engagement solutions for global premium brands, today announced that its innovative AI Agents solution has been awarded the prestigious Luxury Tech Innovator Award 2024 at the 6th Annual Luxury Innovation Summit held in Geneva. This accolade recognizes ChatLabs' commitment to revolutionizing customer experiences through cutting-edge technology.

Selected from a competitive pool of 142 entries spanning 29 countries, ChatLabs' AI Agents solution impressed a distinguished panel of international judges. The rigorous three-month evaluation process culminated in a final pitching session at the Luxury Innovation Summit, where ChatLabs emerged as the winner in the Luxury Tech Innovators category. The award was presented at a ceremony featuring prominent figures such as Ingie Chalhoub, Founder and President of the Etoile Group and Jury President, Deependra Pandey, CEO of Maison LVG, and Christina Kitsos, Mayor of Geneva.

ChatLabs' AI Agents solution bridges the gap between social media platforms and e-commerce websites, delivering hyper-personalized experiences that drive conversions. By leveraging advanced AI to analyze consumer behavioral signals, the solution provides tailored product recommendations, personalized content, and seamless navigation, creating a truly immersive social-like shopping journey.

Luxury brands like Tiffany, Dior, and Sephora have partnered with ChatLabs and experienced significant improvements in customer engagement and revenue generation. Brands adopting ChatLabs AI Agents have reported a 20% decrease in bounce rates, a 25% increase in Return on Ad Spend (ROAS), and a doubling of brand engagement, translating into a remarkable 25% lift in revenue attributed to social traffic.